Please read these Conditions of Use (“terms”) carefully before using this website. Accessing, browsing or using this website is a privilege subject to the following terms and indicates your agreement and acceptance of these terms. By using this website you acknowledge that you have read, understood and agree to the terms.
1. Ghostwriting
Universe (the “Service”) is provided by Ghostwriting Universe, LLC (the “Company”)
to you, the user, subject to your compliance with the terms and conditions set
forth herein.
2. The
Service is a platform for connecting writers (the “Writers”) with individuals
or businesses who need writing services (the “Clients”).
3. The
Company does not endorse or recommend any particular Writer. The Company does
not guarantee the quality, accuracy, or completeness of any writing services
provided by the Writers.
4. The Company
does not guarantee that the Clients will be satisfied with the services
provided by the Writers. The Clients are solely responsible for evaluating the
services provided by the Writers and determining whether the services are
satisfactory.
5. The
Company does not guarantee that the Writers will be satisfied with the services
provided by the Clients. The Writers are solely responsible for evaluating the
services provided by the Clients and determining whether the services are
satisfactory.
6. The
Company does not guarantee that the use of the Service will result in any
particular outcome or outcome at all.
7. The
Company reserves the right to refuse service to anyone for any reason at any
time.
8. The Company
reserves the right to modify or terminate the Service at any time for any
reason.
9. The
Company reserves the right to change the terms and conditions of this Agreement
at any time.
10. You are
responsible for complying with the terms and conditions of this Agreement. If
you do not agree to the terms and conditions of this Agreement, you are not
authorized to use the Service.
Site Contents Usage
The choice of visiting our homepage is solely the customer’s decision. Any dispute over privacy is subject to this notice and our Privacy Policy. This includes limitations on damages, arbitration of disputes, and the applicable law of state. If the customers have any issues regarding the Privacy Policy, they should contact us at their best convenience. Our customer services shall be most happy to serve them.
As our Policies are liable to change at any time, it is recommended that the customers go through the policy each time they enter the site to purchase. The company gathers navigational information about where visitors go on our website and information about the technical efficiencies of our website and service (i.e. time to connect and time to download pages). This information allows us to see which areas of our Company’s Website are most visited and helps us understand our customers better than before. This also helps us improve the quality of those sites which are lacking in some way or the other. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, written and other materials that are part of this site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by the Company.
This site and all its contents are intended solely for personal and non-commercial use. The customers may download or copy the Contents and other downloadable materials displayed on the Site for their personal use only. No right, title or interest in any downloaded materials or software is transferred to the customer as a result of any such downloading or copying. The customer may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivatives, sell or participate in any sale or exploitation of the site, its content, or any related software.
Ghostwriting Universe adheres to the following policies for each of its products and services:
E-Book Writing
We guarantee you plagiarism free content. To ensure that content is original we provide you with a Copyscape report. (Note: Any text contained in images, videos or other media, which search engines can’t read will not be scanned by Copyscape.) You may go for more comprehensive and deeper plagiarism checks than Copyscape by yourself because we do not cover such services in our standard prices. You can be sure of the work you get from Ghostwriting Universe in terms of its originality.
Blogs/Articles/Web Content
- Order for blogs/articles/web content will be put into production after the date the customer sends in a fully filled questionnaire form. GWU holds the right to put the project on hold if customer does not send in the questionnaire form filled completely.
- Standard turn-around time for one blog/article or one webpage is 48-72 hours.
- The customer can ask for unlimited revisions before accepting a blog/article/webpage. Once accepted, the customer is not eligible to get any more revisions.
- Standard turn-around time for a revision is 24-48 hours depending on the nature and complexity of the revision.
Resumes and related products
- Order for resumes will be put into production after the date the customer sends in a fully filled questionnaire form. GWU holds the right to put the project on hold if customer does not send in the questionnaire form filled completely.
- Standard turn-around time for a resume is 48-72 hours.
- The customer can ask for unlimited revisions before accepting a resume. Once accepted, the customer is not eligible to get any more revisions.
- Standard turn-around time for a revision is 24-48 hours depending on the nature and complexity of the revision.
Wikipedia creation/editing
- The Wikipedia project will only be started after the customer provides a fully filled in questionnaire alongside 4-5 links that the customer understands make him notable enough for a Wikipedia page.
- Once a questionnaire has been received the customer will receive a Notability report according to which it will be determined if the customer is eligible for a Wikipedia page.
- The page will only be published if the customer is notable. Until and unless the customer provides proof of notability, his Wikipedia page will not be processed.
- Customers have to be fully transparent regarding all previous attempts to creating a page on Wikipedia. In case the customer hides any information, Ghostwriting Universe holds the right to immediately take suitable action against the customer.
- Lack of transparency on the customer’s end will make the provision of service clause null and void with immediate effect.
General policy for Wikipedia
Ghostwriting Universe offers a refund in case the company fails to deliver the promised services before the promised deadline. The customer will NOT be eligible for a refund under the following circumstances:
- If the customer’s page cannot be published due to lack of notability.
- If the customer had not been fully transparent in providing information about any and all previous attempts to create their Wikipedia page.
- If the customer has changed his mind i.e., they do not want the purchased any service due to any reason.
- If the customer wants information in the draft that in any way does not comply with Wikipedia policies and seeks a refund due to that.
- If the customer has been blocked/banned by Wikipedia due to prior attempts to creating a page.
- If the customer’s page goes down for any reason after more than 14 days of the page going live on Wikipedia.
- If the customer requests edits on their page that do not comply with Wikipedia policies.
Refund Policy
The customer is eligible for a refund after the completion of the entire project if the writing is unsatisfactory. In any settlement of refund, you are eligible for a refund (minus processing and service fee of 10%). In result of unsatisfactory work, you can claim your refund via three modes:
- i) Call us # 346-706-2957
- ii) Live Chat
- iii) Email us on any official ID
We also have an alternative service policy through which you can get another service instead of the originally requested service for the same value of money. If there is nothing we can offer, you are eligible for a partial refund of 60% (minus processing and service fee of 10%) if you request it after the completion of the order.
The customer will NOT be eligible for a refund under the following circumstances:
- You are not eligible for a refund if you request it 120 hours after receiving the entire project.
- You are not eligible for a refund if you request it 48 hours after receiving the first deliverable.
- If the project has started and customer changes their mind after placing an order.
- You are not eligible for a refund after you accept the initial submissions.
Ghostwriting Universe reserves the rights for approval/disapproval of your request depending on the individual case if there is a user agreement violation from the client’s end.
If you are satisfied with the initial work provided by Ghostwriting Universe, there is no refund if your project moves to round two of content writing. You may request a refund by sending a written Refund Request . Upon timely receipt of the request, Ghostwriting Universe will refund the total payment made by you, less a service and processing fee of 10% on package amount for a Content package whereas in case of a website, if the website is in the development phase the 40% work cost will be deducted from the package amount processed for refund.
There are no refunds for any rush service charges. 24-hour work fees and 24-hour rush changes are non-refundable.
In case of refund approval, the client will get his amount credited back within next 10-15 Business Days.
We won’t entertain or refund any orders if the client stays non-responsive for 45 Days but the client can send us an email to hold the project if there is some personal issue. Also if the client is non-responsive for more than 60 Days then the client has to pay an extra caution fee i.e. $150 for re-initiating the project.
In case if the client wants to forfeit the website portion of the package after 30 days, refund won’t be applicable; though we can hold the project in such case and the client can come later and get the project started again.
Furthermore, the customer shall forfeit the right to the refund outlined above if customer request additional revisions (1 or more work changes regardless of the complexity) or modifications to any of the initial editions. You shall also forfeit the right to a refund if you do not respond in a timely manner to a status notification from www. ghostwritinguniverse.com.
Should you receive a refund, you agree that your acceptance of the refund shall constitute your sole and exclusive remedy with respect to related Responses. Additionally, you acknowledge that you will have no right (express or implied) to use any Response or other work product, content, or media, nor will you have any ownership interest in or to the same.
In case of finalizing one part of the order, the customer won’t be eligible for a refund for the rest of the remaining package.
Revision Policy
We provide guaranteed unlimited revision. Customers can ask us for unlimited free revisions. Should the number of pages exceed, appropriate charges would then be applicable. In order to receive free revision, customers are required to request for a revision within 20 days of the order delivery date. However in case of large order, the timeline exceeds up to 45 days. If the revision request falls within these guidelines we will revise the order to meet the customer’s initial requirements free of charge.
Once the above-mentioned timeline has passed it shall be assumed that the customer is satisfied.
Any revision request sent by customer for plagiarism within the order provided must be accompanied by a detailed report for the plagiarism. All revision requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Revision turnaround time as per urgency is as follows:
- For orders up to 24 hours of urgency;
- Revision turnaround time would be 24 hours.
- For orders between 24-48 hours of urgency;
- Revision turnaround time would be 48 hours.
- For orders of 48 hours and above;
- Revision turnaround time would be 72 hours.
Amendment Policy
We provide an unlimited amendments guarantee. Through this guarantee customers can ask us for unlimited amendments and we will entertain the amendment request. In order to receive free amendment, customers are required to provide request for a revision within 20 days of the order delivery date. However in case of reasonably large order, the timeline exceeds up to 45 days. If the amendment request falls within these guidelines we will revise the order to meet the customer’s initial requirements free of charge.
Once the above-mentioned timeline has passed it shall be assumed that the customer is satisfied.
All amendment requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Amendment turnaround time as per urgency is as follows:
- For orders up to 24 hours of urgency;
- Amendment turnaround time would be 24 hours.
- For orders between 24-48 hours of urgency;
- Amendment turnaround time would be 48 hours.
- For orders of 48 hours and above;
- Amendment turnaround time would be 72 hours.
If a customer opts for Wikipedia page creation service, they will NOT be eligible for a refund If the customer’s page cannot be published due to lack of notability. Our Wikipedia page creation services are exclusive of notability services.